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Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time varies based on your location and selected shipping method. Please note that these are estimated delivery times and not guaranteed.
• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: 1 business day
Shipping to P.O. Boxes or APO/FPO Addresses
Our store ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping
We currently do not ship outside the U.S. (or specify countries if you do ship internationally).
Return Policy
Return Eligibility
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
Non-returnable Items
Some items, such as perishable goods, custom products, or gift cards, cannot be returned. Please check if your item falls under these categories before initiating a return.
Return Process
To initiate a return, please contact our customer service team at [support email] with your order number and reason for the return. We will provide you with the necessary return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you via email if your refund is approved. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
Exchanges
If you need to exchange an item for the same item or a different variant, please contact us at [support email].
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.